Hong Kong Customs chief outlines multi-layered strategy to boost contraband detection
Customs chief Chan Tsz-tat says the department is using advanced X-ray scanners, big data analytics and AI algorithms to improve interception of prohibited goods. He also notes partnerships with e-commerce platforms and a drop in staff turnover.
Customs Commissioner Chan Tsz-tat has outlined a multi-layered strategy to enhance the department's ability to intercept prohibited goods entering or leaving Hong Kong, as online shopping becomes more popular.
In an interview with RTHK's Broadcast Drive Chat Room, Chan said the department this year completed Phase 3A of the Trade Single Window, enabling land cargo data to be submitted through the platform. Customs can now use big data analysis and artificial intelligence algorithms to identify abnormal or high-risk shipments for inspection.
Chan said Customs has also deployed advanced X-ray machines to scan containers for contraband and is cooperating with the logistics industry to speed up the detection of problematic goods during clearance.
This year, the department signed memoranda of understanding with three of the largest e-commerce platforms, Chan added. These agreements help platform operators understand which goods are regulated in Hong Kong and cannot be listed or shipped to the city. If they identify high-risk cargo, they can alert Customs in advance, making frontline enforcement more effective.
Chan also noted that Customs relies on a robust intelligence system and cooperation with mainland Chinese and international partners to improve its contraband detection capabilities.
On staffing, Chan said the department's turnover rate has fallen significantly over the past two years. Recent recruitment drives have attracted thousands to tens of thousands of applicants per position, which he said reflects Customs' appeal as an employer. The department has also recruited many former athletes, whose physical fitness, discipline and team spirit align well with the requirements of disciplined services. Chan described this as a win-win arrangement that addresses athletes' post-retirement employment needs.