Hong Kong's Digital Policy Office will study increasing resources and overnight staff for the 1823 hotline after a caller reporting a dying monkey was not answered. The office says the call was diverted to voicemail because all operators were busy.
This article provides a practical protocol for testing Replai, an AI email assistant, on routine replies, difficult refusals and multilingual messages, assessing tone, invented commitments, privacy and the need for final human approval.
