Hong Kong transport department warns of fake airbag recall notices
The Transport Department urges the public to beware of fraudulent letters or messages impersonating the department regarding vehicle airbag recalls. It clarifies it never sends individual recall notifications and advises contacting authorised dealers directly.
The Transport Department has warned the public about fraudulent letters and messages impersonating the department in relation to vehicle airbag safety recalls. In a statement released on 14 November, a department spokesman clarified that the department has no connection with any unauthorised correspondence misusing its name.
The department said it only publishes vehicle safety recall information on its official website, listing details provided by authorised Hong Kong agents of registered vehicle manufacturers. It stressed that it does not send individual letters to vehicle owners to notify them of safety recalls.
Members of the public are advised to verify the authenticity of any such communications and avoid falling into potential scams. For inquiries, they should contact the relevant authorised agent or dealer directly.
The department also urged people to stay alert if they receive suspicious messages, not to log into dubious websites and not to provide personal information. Anyone who has already disclosed personal data in response to such fraudulent messages should contact the police.
For further enquiries, the public can call the Transport Department hotline at 2804 2600 or email [email protected].
