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Microsoft fixes widespread service outage, apologises to users

Microsoft said it has completed repairs after a widespread outage affecting its services for more than a day. The company apologised to affected users, saying the issue was technical and unrelated to cyber attacks or artificial intelligence.

Microsoft fixes widespread service outage, apologises to users

Microsoft said it has completed repairs after a widespread outage affecting multiple of its services for more than a day. The company said it had restored services to all remaining affected customers and regions. It apologised to affected users, attributing the problem to a technical issue and confirming it was not related to a cyber attack or artificial intelligence.

In Hong Kong, the Digital Policy Office said in response to inquiries that it was closely monitoring the software system failure. It said it had not received any reports of government department systems being affected and would continue to monitor the situation, providing support and advice to departments.

When asked whether Hong Kong's critical infrastructure had been affected, the Security Bureau said the government had taken into account the experience of mainland China and other jurisdictions, as well as Hong Kong's legal requirements, and had carefully considered appropriate arrangements for information disclosure. The bureau said that for security reasons, the government would not publicly disclose the list of critical infrastructure operators or related matters.

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