Hong Kong Disneyland reports cyber incident, police investigating
Hong Kong Disneyland reported a cyber incident on 13 November and alerted police. The case is classified as unauthorised computer access with criminal intent. The park advises guests to buy tickets only from official sources and has strengthened entry verification.
Hong Kong Disneyland has reported a cyber incident that was discovered on 13 November, prompting an immediate police report and the activation of follow-up and protective measures.
The park strongly advised guests to purchase tickets only from official channels, including the park's own platforms and authorised travel agents or partners. It warned against buying from unreliable sellers to avoid inconvenience and financial loss, and urged anyone with suspicions to seek police assistance immediately.
Hong Kong Disneyland said it has strengthened ticket verification procedures at entry points and will notify the Office of the Privacy Commissioner for Personal Data as soon as possible.
Police confirmed they received a report on 13 November from a company about a suspected cyber incident. After initial investigations, the case has been temporarily classified as “access to a computer with criminal or dishonest intent” and has been referred to the Cheung Sha Wan District Crime Unit for follow-up. No arrests have been made so far.